FM Logistic is an international logistics corporation headquartered in France. Nestlé, Wrigley, Auchan, Michelin, Volvo and over a thousand other major companies trust it with their logistics. FM Logistic has 22 warehouses in Russia, with a total area of more than 816,000 sq.m.

FM Logistic provides a full range of logistics services: from transportation and storage to picking and delivery of B2B and B2C orders to the recipient. In addition, the company provides additional services to its clients: customs clearance of goods, goods marking, etc.

To provide clients with a full range of logistics services in a comfortable, transparent and reliable manner at all stages of interaction.

Each warehouse has 3,000 people working on inventory count every day, and still the data is out of date before reports appear in the system.

FM Logistic has thousands of partners: Leroy Merlin, Michelin, Auchan... Tens of millions of SKUs are in stock every day. Hundreds of trucks are loaded and unloaded. Goods are moved within the warehouse. FM Logistic packs B2B and B2C customer orders, forms joint deliveries, sets of goods, and receives returns. Goods reach their expiration dates.

As a result, the actual availability and quantity of goods often does not match the plan. Since FM Logistic is financially (and in some cases even criminally) responsible for the goods in stock, the company must timely and accurately inform customers about the status and quantity of their goods in stock.

But even when FM Logistic warehouse's 3,000 employees were engaged in inventory counts in the "traditional" way (as all procedures were manual), warehouse reports became outdated faster than they reached FM Logistic’s customers.

The inventory count process has many nuances:

There are hundreds of such questions, and they affect 35 business processes of the company. Without an applied understanding of inventory, it's easy to forget about them. As a result, an IT solution built on theoretical knowledge will be useless.

Prior to development, the kt.team made hundreds of phone calls with employees involved in the inventory processes and visited FM Logistic's warehouses twice to learn the process in detail.

Previously, the procedure for stocktaking used to be as follows.

We have developed three inventory applications for warehouse and warehouse scanners.

Now, when an employee receives an inventory task, he works with single source of information: the scanner. On the screen, they see the storage location to be checked and, if necessary, the exact quantity of goods, lot number, shelf life and other data for the inventory.

At the storage location, the warehouse employee scans the code and works with the stock record in the inventory software.

They enter the actual values into the fields and the application compares them with the reference information stored in FM Logistic's systems. In case of discrepancies, the application notifies them by highlighting the data.

If an employee discovers an unplanned item at a storage location, the scanner will signal this. The employee immediately deposits the goods in the "anomaly zone" so that they can be moved to the correct storage location at a later date. This not only detects the misplaced items, but also restores order in the warehouse at a lower cost.

The scanner will also inform the employee if the labelling code is duplicated on several items or is mechanically damaged and needs to be re-labelled.

If the actual values do not match the plan, the system will inform the line manager and they can schedule a recount of the goods. At the end of the inventory count, the line manager receives an automatically generated report of the inspected location’s state.

The report to the client is generated automatically in the administrative application.