# CRM Market in Russia 2026: Bitrix24, AI and Trends

Canonical: https://kt.team/blog/crm-market-russia-2025-bitrix24-adoption-trends-digitalization

Russia’s CRM market grew to 44.1 billion rubles (+25%): domestic solutions exceed 90%, Bitrix24 leads users at about 48%, and the top 2026 trend is AI in sales.

## Overview

Russia’s CRM market grew to 44.1 billion rubles (+25%): domestic solutions exceed 90%, Bitrix24 leads users at about 48%, and the top 2026 trend is AI in sales.

## Business context

Russia’s CRM market grew to 44.1 billion rubles (+25%): domestic solutions exceed 90%, Bitrix24 leads users at about 48%, and the top 2026 trend is AI in sales.

## Implementation notes

Russia’s CRM market grew to 44.1 billion rubles (+25%): domestic solutions exceed 90%, Bitrix24 leads users at about 48%, and the top 2026 trend is AI in sales.

## How KT.Team helps

Russia’s CRM market grew to 44.1 billion rubles (+25%): domestic solutions exceed 90%, Bitrix24 leads users at about 48%, and the top 2026 trend is AI in sales.

## Next step

Russia’s CRM market grew to 44.1 billion rubles (+25%): domestic solutions exceed 90%, Bitrix24 leads users at about 48%, and the top 2026 trend is AI in sales.