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Agile in development. An IT contractor works with an agile methodology: how does that benefit the client?

How Agile helps an IT contractor deliver results faster while the client gains better control over development and changes.

  • Advantages of the Agile approach
  • 1. No paperwork red tape
  • We'll send you the materials you need or a commercial proposal
  • 2. Moving in "small steps" is cheaper and delivers results faster
  1. Is it effective to use Agile in software development?

  2. We dig into the nuances, the benefits for both client and developer, and the values of the Agile approach. Imagine you want to commission the development of an online store, a service, or a B2B portal and are choosing a contractor. You have two candidates: IT companies with similar experience.

  3. Each with its own strengths: technology, team...

  4. But one of the companies claims an advantage: "We work in Agile!"

  5. What does Agile mean for the client: more profit?

  6. Or more problems? Agile is a flexible approach to software development.

  7. Here the work is broken into many small stages — sprints.

  8. A sprint can last from a week to a month, and the outcome of each sprint is something the client can already work with — a product increment. With this approach it is easy for the client to control every stage of the work, and the result ends up maximally adapted to market demands.

Advantages of the Agile approach

No paperwork hassle. With Agile there is no need for a technical specification, even though it often includes crucial sections explaining the purpose of components and describing the overall plan. Yes, sometimes the client wants to work from a precise specification, especially at the start of the project.

But in practice adjustments are inevitable: here a contract wasn't signed with the system you needed to integrate with, but one was signed with another that needs a different integration. And the business keeps generating new inputs. In other words, to work from a technical specification you have to overcome difficulties: drafting and signing it very carefully.

In practice, even if the client is sure that all their requirements are described and clear, by the second demo they will think of better solutions.

But they can only be included in the project if a large buffer was built into the time estimate from the outset; you have to spend budget and time developing a document that is almost certain to be substantially revised; when changing the specification you have to maintain a large layer of documentation, otherwise the client will later fail an internal audit (if the specification does not match what was built) and the contractor risks not being paid; and you must not let its writing drag on for many months.

Large clients often can't approve a technical specification — it requires sign-off from many departments.

Each department generates new requirements and has no interest in meeting deadlines (they have more important things to do).

As a result, the implementation specification takes a long time to write and becomes outdated even during development; you will still have to hold regular demos, because testing the entire feature set at once takes a great deal of time, and there is usually no spare time; contrary to popular belief, development against a specification generally does not reveal quality problems, whereas in agile development you add an increment of value in every sprint.

And if the number of scenarios decreases over time or the cost of a sprint rises, that is one sign of declining quality (the worse the quality, the higher the cost of changes).

Contract simplicity: the contract specifies monthly acceptance of the work volume based on the provided breakdown.

A simpler contract means faster approval and signing, while the document protects the contractor and the client equally.

The client is fully involved and controls every stage.

No bureaucracy and no delays — decisions are made quickly.

2. Moving in "small steps" is cheaper and delivers results faster

The product reaches the market faster (as an MVP) and adapts more easily to consumer demands. Profit is always in focus. The goal is to earn the first profit from the MVP quickly and grow it by better meeting customers' needs.

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1. Product — MVP, feedback, improvements

Without Agile: there are planned targets that must be strictly followed: project start date; project end date; budget. First the business forms hypotheses about what the ideal IT product should be (online store, mobile app, B2B portal…), then a precise technical specification has to be prepared — the contractor will work from it. Only after the contractor delivers the work does the business put the project into operation.

Even if you invited representatives of every department to the interim demos, it won't help: only real users will start asking real questions. But the contractor is no longer concerned with how the product will actually be used — what matters is meeting the specification. Its priority is to do its part of the work and stay within budget and schedule. But what if the technical specification failed to account for some processes (and we stress that this happens almost every time)?

During development, a more attractive substitute or an aggressive competitor appeared on the market, and trends, exchange rates and other factors shifted.

With Agile

: here the project shrinks to the size of a sprint. Each sprint produces a small piece of functionality that is already usable. Yes, we cannot influence how fast the programmers work. But what Agile definitely speeds up is the release of a minimum viable product (MVP). Launching an MVP to market is realistic within 1–3 months, after which you start adjusting the functionality to business needs, refining priorities on the fly. This means the resulting product will better match user expectations.

As soon as the MVP meets its users, we can quickly see the feedback and adapt to new requirements. If it proves unprofitable, we won't mindlessly churn out an unneeded product but will change it or create a new one. The same applies to every subsequent version of the product. Agile means "nimble," "agile," and the system itself stands for flexibility, mobility and readiness for change. Improvements can be made regularly rather than all at once, and at a lower cost.

As a result, the quality of the finished IT solution is maximally adapted to the client's requirements. This is easy to track not only through reviews but also through web analytics and usability analysis.

2. Process — transparency, quality, adaptability

  1. Without Agile: the client doesn't see what the developers are actually doing; the finished product, awaited for so long, may disappoint.

  2. If the project is stopped early, you can be left with nothing, since the result was planned to arrive only at the very end.

  3. Making changes to the technical specification is hard and slow, requiring many approvals — bureaucracy.

  4. Sometimes drafting the initial technical specification takes a company so much effort and time that reworking it seems impossible.

  5. A programmer cares about finishing the project on time, without considering the cost of maintaining and changing the project later.

  6. This is a serious problem with the project-based approach.

With Agile

  1. : in Agile there are no projects with fixed deadlines; the product comes first here, and it can be improved in "small steps" for as long as needed.

  2. At the same time the process is so flexible that it can be stopped at any moment — and you are left with a finished increment that already works and interacts with the market.

  3. We treat progress in the project as effectively endless, so we will have to clear the technical debt ourselves later.

  4. This motivates writing clean code from the start and raises the contractor's motivation overall.

  5. After all, the team is paid as long as it makes practical sense. And if most of the work goes into fighting technical debt, client satisfaction will decline. In Agile the development team communicates with the client constantly.

  6. Meetings are held every day — the daily meeting.

  7. This generates a lot of feedback that we respond to quickly. Of course, the client does not always have a convenient time — in that case we send a report so they understand today's plans and yesterday's facts.

3. Profit always in focus

  1. The main project risk is failing to recover the investment.

  2. The main way to prevent this is to hit the end customer's actual need.

  3. Without Agile: are you ready to spend money for months or even years building a product whose profitability is in doubt? Remember that with the classic approach the result is visible only at the very end. With Agile: the team's focus is aimed at business goals from the start.

  4. The more often new versions ship, the more often we get feedback from users and/or the market and do everything to make profitability grow.

  5. Payback and return on investment are what matter most. Agile won't let you spend effort — and therefore money — long and mindlessly on unprofitable activities.

Benefits of a flexible methodology in software development

The goal of a business is to make a profit. Software is often a set of complex systems (in Agile terms, these are systems with many factors where cause-and-effect relationships are unclear). For complex systems it is more important for us to get feedback from real users faster, and today we can confidently say that developing and managing any product is a complex system.

If, on the other hand, you face clear and unambiguous tasks, the classic methodology is perfectly viable: specification, deadlines, budget.

An important advantage of the Agile methodology: transparency

  1. The client fully controls the process, so there will be no unpleasant surprises at the end.

  2. Corporate clients very often ask how to handle documentation.

  3. Its creation is built into the sprints as part of development (if documentation for a task is needed, we write it) or as a fixed block of hours.

  4. Agile principles in IT development help our clients stay ahead of competitors and skim the cream off any market.

  5. You can see examples of projects worked on using exactly this method in our portfolio.

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