Create individual offers and recommendations for customers based on the analysis of their previous orders or the "Shopping Cart" contents. Use cross-sell and up-sell to increase the average purchase value.
Apps have a 50% higher customer retention rate (CRR) than mobile websites. Reasons: the smartphone is always at hand, the icon of your brand on the screen reminds users of the opportunity to make a purchase here and now, which increases the number of repeat purchases. And push notifications will remind you of the abandoned "Card".
Your customers will be able to get more from the loyalty programs, discount offers, loyalty points and promotions. Get customer reviews about the work of your business/service, the quality of goods and services. The mobile application allows achieving a high level of customer engagement and satisfaction.
New customers are already looking forward to seeing you in the App Store and Google Play. The mobile app is easy to share: the built-in functions allow users to share information about your products and services with their friends and family.
Increase the efficiency of client management
Increase the conversion rates
The mobile app integration with the CRM system will open up the opportunity to receive basic business information, for example, performance indicators in real time: the number of customers and orders, costs, profit, product data. Collect information about your customers' interests and preferences to implement successful marketing strategies.
A user-friendly interface and the feature of saving information about the payment details and the previous purchases will allow users to make new orders in a couple of clicks. And the use of push notifications up-slopes conversion rates at every stage of your marketing funnel: from giving a wake-up call for customers who got stuck at the selection stage, to winning back those, who have almost paid the order.
Industry-specific solutions
"Personal account" allows clients to switch to self-service, make orders at the appropriate time with the opportunity to get information about any purchases previously made.
Personal account
• cost optimization; • sales growth; • business process automation; • increased customer loyalty.
The results:
B2B portals, mobile operators, housing and public utilities, delivery services, etc.
Credit card production is an expensive process. Moreover, customers often forget or lose them, in contrast to their cellphones, which they take everywhere. The application can save them from carrying all the credit cards around. Push notifications setup is a faster and a more efficient way of informing customers than emails and SMS.
Loyalty program
• personalized customer interactions; • sales growth; • stimulation of additional sales based on the individual customer preferences; • increased customer loyalty; • reduced expenses on the credit cards and SMS campaigns.
The results:
E-Commerce is characterized by greater demands for the speed of service. All transactions should be quick and easy without additional efforts. Push notifications setup is a faster and a more efficient way of informing customers than emails and SMS. Integration with messengers and social networks allows the client to share purchases and services with other users.
E-Commerce
To save money and time on development, we recommend using the PWA technology.
Progressive Web Apps are mobile web apps that run in the browser without installation required.
We design detailed user scenarios, create a friendly, intuitive user interface, taking your wishes and a signature style into account.
We integrate the usability research data
During the interface development, we use the research data by Baymard Institute — an independent research organization.
We write the program code
We create an extensible architecture and write a clean and stable code. We implement external and internal technical customer integrations.
We provide application support
We work according to SLA. We perform ongoing maintenance throughout the entire application lifecycle. We constantly monitor the stability of app's functioning and regularly update it for new devices and iOS and Android versions.
We promote and develop applications
We publish mobile applications on the iOS and Android platforms. We promote the app on the Internet and monitor its rating and reviews.
We develop a prototype and design the interface
We design detailed user scenarios, create a friendly, intuitive user interface, taking your wishes and a signature style into account.
We integrate the usability research data
During the interface development, we use the research data by Baymard Institute — an independent research organization.
We write the program code
We create an extensible architecture and write a clean and stable code. We implement external and internal technical customer integrations.
We provide application support
We work according to SLA. We perform ongoing maintenance throughout the entire application lifecycle. We constantly monitor the stability of app's functioning and regularly update it for new devices and iOS and Android versions.
We promote and develop applications
We publish mobile applications on the iOS and Android platforms. We promote the app on the Internet and monitor its rating and reviews.
FAQ
Yes, we can. We'll need the source requirements, design layouts and source code. But if your requirements to the mobile application have changed, and the data is no longer valid, we will develop a mobile application based on a new design layout.
In Russia, Android platform is still the leader. Nevertheless, the choice of the platform depends on the aims and objectives of your application.
Yes, we provide support for your project: update the program so that it meets the requirements of current operating system versions and technical parameters of devices. In our case, application development and promotion come as an additional option.
The application builder is not intended for developments for complex workflow management, does not take the target audience needs into account, and you'll have inevitable problems when integrating with payment systems or delivery services. Many designers do not take your corporate identity into account and do not guarantee that the application meets the current technical requirements.
Yes, we do — as long as the application's developed and all information about its functionality is agreed upon in order to avoid moderation problems.