AI Assistant for Call Centers

Accurate transcription of even slang and terminology

We train AI CALLS to recognize words outside the general vocabulary based on your specific domain.

This is what it looks like for project teams:

Accurate brief meeting protocols

Do you want to know how your managers communicate with clients, whether they follow meeting procedures, and how they discuss agreements?

Together we will define prompts for call analysis and show you how to add new metrics to analytics. For example, sales call metrics:

Compliance control and developmental feedback The chatbot will compare the meeting transcript with the active rules for a specific call type and provide detailed feedback with improvement recommendations.

Want to see analytics on first client contacts? With AI CALLS, it is easy to set up the filters you need and see only what matters.

Fast answers to any questions

Ask questions about a specific meeting, customer interaction, or manager performance and get clear, detailed answers in seconds.

All meeting participants will automatically receive the protocol (in line with your rules). The protocol can be brief or full, and external participants can receive a separately generated secure protocol.

A meeting title is generated automatically to capture the essence. Who you spoke with, what it was about, and what results you reached are all reflected in the meeting title and email subject.