What is included in a B2B system
A B2B system is a tool for automating wholesale sales and order processing that enables quick responses to customer feedback and a personalized approach to each customer.
Solutions
B2B Portal Development
We build B2B platforms and customer portals to automate wholesale sales, orders, and customer service.
Our clients
Clients and partners
Development
Development speeds up business process change
For e-commerce, B2B, microservices and Python, what matters is not the stack itself but the locality of change: a new channel, order, catalog or service launches without breaking the whole system.
e-commerce
Omnichannel, accurate channel analytics, reservations, PIM and marketplaces.
B2B
Self-service portal, personal prices, stock, limits, documents and reorders.
Microservices/Python
Services around the core that can be tested, shipped and scaled independently.
ordercatalogserviceintegrationsales channel
Typical situations when there is no B2B system
Without a B2B system
- No KPIs: huge teams handle orders and customer support, yet there is no overall picture of marketing and sales performance.
- Tangled systems: data is stored across different services, human-factor errors occur regularly, and continuous business-process improvement is hard.
- Negative customer sentiment: poor communication quality and difficulty providing prompt feedback.
With a B2B system
- An individual approach to each client as a business process.
- Fewer managers needed for customer support.
- Centralized omnichannel orders.
- Sales 24/7 with no limits.
- Continuous improvement of business processes.
B2B Platform Capabilities for Business
Individual approach to each client
Personal terms and workflows for each client are fixed as a business process rather than kept in a manager's head.
Fewer managers for customer support
Routine order and service operations are automated, so a smaller support team handles the same volume.
Centralizing omnichannel orders
Orders from different channels converge into one system with a single status and history.
Sales 24/7 without limits
The client places and tracks orders in a personal account at any time, with no manager involved.
Continuous improvement of business processes
Order and request data in a single loop reveals bottlenecks and lets you improve processes in iterations.
Industry solutions: logistics
- Development of a unified data-flow management system: integrations with WMS and LMS systems (Shiptor, CIS Post, DPD/SPSR, CDEK, Pony Express, etc.).
- Routing of trunk lines, control of conveyor belts and sorters for large warehouse complexes.
- Management of receiving/shipping, picking, cargo transportation (all statuses) and product returns.
- Development of an API Gateway and a queue system for systems that require many asynchronous integrations, with transaction counting per segment.
- Document workflow automation, order status updates (packed, shipped), EDI order creation, billing, and machine vision for recognizing and checking large volumes of source documents.
Assess where AI can deliver impact in your process
Industries we build B2B systems for
- Logistics
- Manufacturing companies
- Retail
- Finance
- Healthcare
Cases
ESB system case studies
PIM for Polaris marketplaces
- Managers had less routine and duplicate work
- Implemented PIM for Polaris: new products launch on marketplaces
ESB rollout at a manufacturing plant
Learn more
ESB for ATIMO taxi infrastructure
- A single request requires 300-500 MB
- Implemented a scalable service bus for ATIMO
System integrations for a B2B platform
Layers around the B2B portal
ESB
Integration of services and applicationsdata flows between the B2B system and integrations, routing through a single point
PIM
Product and manufacturer dataworking with suppliers, storing and managing information through PIM integration with the B2B portal
BPM
Digitization of business processesautomation, deadline and quality control, process monitoring by KPI
PWA
Front end independent of devices and OSfast loading, stable operation on slow internet — the portal never freezes and stays convenient for users
What each layer does
| System / layer | Scope of responsibility |
|---|---|
| ESB | A universal tool for fast integration of services and applications: it organizes data flows between the B2B system and integrations, routing them through a single point. |
| PIM | Working with suppliers, storing and managing product and manufacturer information through PIM system integration with the B2B portal. |
| BPM | Digitization and automation of business processes: deadline and quality control, process monitoring by KPI. |
| PWA | A front end that does not depend on devices or operating systems: it loads fast and works reliably even on a slow internet connection. |
Pricing
Pricing
RUB 4,200 per hour
Projects are estimated individually because our clients never have off-the-shelf tasks. We calculate the cost of ownership over years, not the price of a development hour.
- Individual estimate for your task
- Transparent hourly rate of RUB 4,200
- Focus on TCO, not on the hourly rate
Discuss the solution: B2B Portal Development
Related solutions
Articles on the topic
- Pricing Automation in E-commerce: How to Choose Tools Without Giving Pricing to a Black Box
- A B2B platform for wholesale sales: how to automate your wholesale business
- Magento for B2B: How the Platform Automates Corporate Sales
- B2B portals across industries: key case studies and use cases
- 3 Signs It's Time to Consider a B2B Portal for Distributors and Clients
Related videos
News on the topic
- Magento Open Source 2.4.9 release: Symfony 7.4 LTS, PHP 8.5, CAPTCHA for APIs
- Adobe Commerce released Commerce MCP Server for AI agent access to the catalog and checkout
- Commerce Developer Agent announced — an AI tool for migrating to ACCS
- Saleor 3.23: explicit shipping options, a new full-text search, gift card payments