Solutions

B2B Portal Development

We build B2B platforms and customer portals to automate wholesale sales, orders, and customer service.

Our clients

Clients and partners

Capital Group
FSK Group
SMLT
Tochno
Dogma
Sber City
FM Logistic
Danone
Relief Center
Pandora
B2B Portal Development
Saint-Gobain
Askona
FIX PRICE
Snezhnaia Koroleva
Muztorg
TVOE
Greenway
Polaris
Campari
Yandex
Lenta
International perfume and cosmetics brand
B2B Portal Development
RAEC
EKF
L'Etoile
Inventive Retail Group

Development

Development speeds up business process change

For e-commerce, B2B, microservices and Python, what matters is not the stack itself but the locality of change: a new channel, order, catalog or service launches without breaking the whole system.

MVPa first measurable release instead of long development with no impact
APIcontracts between systems instead of direct dependencies
AIagents speed up engineering and operational processes

e-commerce

Omnichannel, accurate channel analytics, reservations, PIM and marketplaces.

B2B

Self-service portal, personal prices, stock, limits, documents and reorders.

Microservices/Python

Services around the core that can be tested, shipped and scaled independently.

ordercatalogserviceintegrationsales channel

Typical situations when there is no B2B system

Without a B2B system

  • No KPIs: huge teams handle orders and customer support, yet there is no overall picture of marketing and sales performance.
  • Tangled systems: data is stored across different services, human-factor errors occur regularly, and continuous business-process improvement is hard.
  • Negative customer sentiment: poor communication quality and difficulty providing prompt feedback.

With a B2B system

  • An individual approach to each client as a business process.
  • Fewer managers needed for customer support.
  • Centralized omnichannel orders.
  • Sales 24/7 with no limits.
  • Continuous improvement of business processes.

What is included in a B2B system

A B2B system is a tool for automating wholesale sales and order processing that enables quick responses to customer feedback and a personalized approach to each customer.

B2B Portal Development
What is included in a B2B system

B2B Platform Capabilities for Business

Individual approach to each client

Personal terms and workflows for each client are fixed as a business process rather than kept in a manager's head.

Fewer managers for customer support

Routine order and service operations are automated, so a smaller support team handles the same volume.

Centralizing omnichannel orders

Orders from different channels converge into one system with a single status and history.

Sales 24/7 without limits

The client places and tracks orders in a personal account at any time, with no manager involved.

Continuous improvement of business processes

Order and request data in a single loop reveals bottlenecks and lets you improve processes in iterations.

Industry solutions: logistics

Assess where AI can deliver impact in your process

Industries we build B2B systems for

Cases

ESB system case studies

Read all

System integrations for a B2B platform

Layers around the B2B portal

ESB

Integration of services and applicationsdata flows between the B2B system and integrations, routing through a single point

PIM

Product and manufacturer dataworking with suppliers, storing and managing information through PIM integration with the B2B portal

BPM

Digitization of business processesautomation, deadline and quality control, process monitoring by KPI

PWA

Front end independent of devices and OSfast loading, stable operation on slow internet — the portal never freezes and stays convenient for users
The B2B portal is built from reusable layers: ESB integration, PIM, BPM and PWA. Loose coupling lets you change layers piece by piece and take the system in-house.

What each layer does

System / layerScope of responsibility
ESBA universal tool for fast integration of services and applications: it organizes data flows between the B2B system and integrations, routing them through a single point.
PIMWorking with suppliers, storing and managing product and manufacturer information through PIM system integration with the B2B portal.
BPMDigitization and automation of business processes: deadline and quality control, process monitoring by KPI.
PWAA front end that does not depend on devices or operating systems: it loads fast and works reliably even on a slow internet connection.

FAQ

Frequently asked questions about B2B portals

What is a B2B portal built from?

From reusable layers: ESB handles integrations and routes data flows through a single entry point, PIM handles product and manufacturer data, BPM digitizes processes and tracks deadlines against KPIs, and PWA powers a front end that loads quickly and does not depend on the device or OS. Loose coupling lets you replace layers piece by piece and take control of the system at any time.

How is a B2B portal different from an online store?

Custom terms and workflows for each client are defined as a business process, not kept in a manager's memory. Customers can place and track orders in their account 24/7 without a manager, and orders from different channels are consolidated into one system with a single status and history.

How does the portal connect with logistics and warehouse operations?

Through ESB as a single integration point. In logistics, this includes integrations with WMS and LMS systems (Shiptor, CIS Post, DPD/SPSR, CDEK, Pony Express, and similar providers), order status updates, EDI order generation and billing, and for large volumes of asynchronous exchanges, API Gateway and queues with transaction handling for each segment.

Which industries do you build B2B systems for?

Logistics, manufacturing companies, retail, finance, and healthcare. Industry specifics fit into the same layers: integrations and business rules change, not the portal architecture.

How is a project estimated?

Individually. Our clients do not have standard tasks. The rate is transparent, 4,200 RUB per hour, but we calculate total cost of ownership over years, not the hourly development price. The evaluation logic is described in the section pricing fundamentals.

Pricing

Pricing

$49 per hour

Projects are estimated individually because our clients never have off-the-shelf tasks. We calculate the cost of ownership over years, not the price of a development hour.

  • Individual estimate for your task
  • Transparent hourly rate of $49
  • Focus on TCO, not on the hourly rate
Pricing Fundamentals

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