Simple is not easy

Industries

Retail IT solutions

Retail loses revenue when stock, product cards, orders and margin diverge across POS, 1C, WMS, marketplaces and PIM. We build a single product-and-order loop: channels launch faster, availability is more accurate, and sales analytics no longer conflicts with operations.

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KT.Team

Overview

What we change in retail

We assemble a product → channel → order → margin flow so CPO, CIO and CDTO see one process state.

Retail IT Solutions: 1C, WMS, PIM, Marketplaces

Flow problems

Conflicting stock levels POS, 1C, WMS and marketplaces disagree on availability.
Manual exports Promos, prices and assortment run through Excel and delay the channel.
Product cards diverge Photos, attributes and labeling change across different systems.
Peaks without observability Queue and exchange errors surface after they hit sales.

Processes

  • Stock and prices
  • PIM/MDM
  • Orders and returns
  • Promo and margin
  • Marketplaces

Platform

  • Loose coupling via API, ESB/Kafka and events
  • PIM/MDM as the source of product data and publishing rules
  • DORA/SRE: monitoring exchanges, queues and errors
  • AI agents for error triage, content support and analytics

Impact

  • Unified product availability across channels
  • Faster launch of storefronts, marketplaces and promos
  • Fewer manual reconciliations between commerce and IT
  • Margin and GMROI decisions on fresh data

KT.Team experience

Subscription grocery delivery service for DanoneBrandquad PIM for Campari RusNew IT architecture for MuztorgMarketplace launch in 1 day

Industries

One engineering base, different industry KPIs

Domain pages need a KPI in the industry's language: construction — deadlines and margin, retail — availability and revenue, logistics — SLA, manufacturing — time-to-market, distribution — order speed.

5industries show the portability of KT.Team's engineering core
-85%B2B order processing time in the Odoo case
27FM Logistic warehouses in a single logistics portal

Construction

Plan-vs-actual, contractors, procurement, estimates, CDE/BIM and AI summaries for the project manager.

Retail

PIM, omnichannel, reservations, marketplaces and honest channel analytics.

Logistics/manufacturing/distribution

WMS/TMS/MES/ERP/PIM/EDI connect through a shared data and integration layer.

industry processunified dataintegrationsAI/BIoperational KPI

Internal links

Retail casesLogistics casesManufacturing cases

Sources

McKinsey OperationsWEF Global Lighthouse NetworkMcKinsey B2B Pulse

Retail

How we approach retail

We don't start with a big year-long blueprint. We take one process, quickly remove losses, measure the impact and move to the next.

Process by process

First we pick a process with a direct impact on money: stock, cards, promo, orders, returns or supplies. We deliver a working optimization, not an architecture deck.

Simple doesn't mean easy

Drawing a complex diagram is easy. Harder is removing extra steps, manual reconciliations and fragile links so the process becomes clear to the business and support.

Weak connectivity

We connect POS, 1C, WMS, PIM, CRM and marketplaces via API, events and an integration layer. A system can be replaced or a channel added without rewriting the whole landscape.

Change platform

We move rules, statuses, approval routes and reference data into a managed layer so IT, product teams and power users can change processes without a cascade of rework.

Data and reliability

A unified product loop, exchange monitoring and DORA/SRE practices enable frequent releases without losing stability during sales and seasonal peaks.

Where retail loses money

Which retail processes we optimize

Syncing stock, prices, promo and orders across POS, 1C, WMS, the website and marketplacesUnified product loop with PIM/MDM: cards, attributes, media, labeling and publishing to channelsEnterprise-grade e-commerce and B2B portals: orders, accounts, statuses, returnsAnalytics for CPO/CDTO: margin, GMROI, turnover, promo, shrinkage and SLA in real timeMarketplace sales automation: feeds, prices, stock, statuses and error handling

Technology and integrations

1CChestny ZnakEDM / EDIPimcoreAkeneoMagentoESB / KafkaAI

Projects

Retail cases

All cases

Testimonials

What those already with us say

All reviews

There is no need to ask any questions at all. Everything is clear, structured, precise, and done with the right IT-grade competence! We made no mistake in our choice: transparency, simplicity in the best sense, trust, expertise — all at a level where we already feel like one shared team.

Retail IT Solutions: 1C, WMS, PIM, Marketplaces Dmitry SavelievBoard Advisor on Digital Development, Muztorg

The best — both the developers and the management, and the owners are in a league of their own! What was done at Snow Queen would have taken other companies 10 times longer. And thank you for assessing development sensibly and not stretching out the timelines.

Retail IT Solutions: 1C, WMS, PIM, Marketplaces Elena OzerovaE-commerce Director, Snow Queen

To launch the project on time the team practically lived in our office. They delivered on schedule. Keep it up — great work!

Retail IT Solutions: 1C, WMS, PIM, Marketplaces Maxim SakibCOO, TVOE

Blog

Retail expertise

All articles
Retail IT Solutions: 1C, WMS, PIM, Marketplaces

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