AI chats for business - faster service and less team workload

AI chats answer customers and employees, automate routine requests, reduce support load, and integrate with CRM.

Our clients

Clients and partners

Capital Group
FSK Group
SMLT
Tochno
Dogma
Sber City
FM Logistic
Danone
+10clients · View cases →

The AI assistant answers questions from customers and employees, automates communications, and helps support and sales work faster. It reduces response times and lowers the number of manual requests. Why AI speeds up communications and reduces manual work

Automated replies and consistent request handling quality

Automatically answers common questions

Reduces operator workload and shortens wait times.

Helps employees inside the company

Finds documents, instructions, and data on request.

Handles complex requests with clarifying questions

Understands context, asks clarifying questions, and gives accurate answers.

Reduces the number of requests escalated to an operator.

Integrates with CRM and service systems

Pulls customer and order data.

Lets you perform actions directly from chat - updates, statuses, requests.

Assess where AI can deliver impact in your process

Efficiency and growth in one solution

  1. The AI chat is implemented as a tool for automating external and internal communications. It handles routine requests, data lookup, and case processing. It reduces support workload and speeds up sales. The solution includes:

  2. Developing request handling scenarios.

  3. Connection to CRM and databases.

  4. Setup of a corporate AI chatbot. Business result:

  5. Reduced operator workload.

  6. Shorter response times.

  7. More resolved requests. Straightforward solutions from idea and analysis to results

We will study your processes and propose a ready-to-use implementation plan

  1. We consult We discuss goals and tasks, define priorities, and set expected outcomes for the joint work

  2. We analyze your processes We study current processes and approaches, identify growth points, and determine which solution will deliver tangible results

  3. We plan the solution rollout We discuss goals and tasks, define priorities, and set expected outcomes for the joint work

  4. Launch and support We implement the solution, train your team and provide support so the solution delivers tangible value

Fast replies and a clear reduction in manual handling

AI consistently handles requests and reduces team workload. 60% request automation 40% faster first response 3 months to sustained impact 35% reduction in support load Customer reviews

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