Digital Transformation Trends 2025: Sectors, Technologies, and Lessons from Previous Years

At a conventional plant, most operations are performed manually by workers.

Even if production is equipped with CNC machines, the operator still has to load the machining mode, secure the workpiece, and make sure there are no program failures. In such conditions, mistakes due to inattention or simple fatigue are common.

Digital transformation helps to minimize the operator's involvement; reduce the risk of errors that cause defective products to zero; and shorten the time needed to process blanks and parts.

Well-executed digital transformation reduces the operator's workload: they no longer need to perform routine tasks or work with the workpiece using physical force. As a result, the same employee can work efficiently on several machines: workpieces are loaded contactlessly, and AI eliminates minor faults.

Banks, microfinance organizations, investment centers, insurance companies, and other businesses in this sector are the most active adopters of digital transformation.

This is because more and more customers are choosing remote service. For example, as a result of a survey conducted in 2024,

A survey by the Financial University under the Government of the CIS found that one in three users looks at how convenient the mobile app is when choosing a bank. Another 14% of respondents said they value an individual approach.

There are also tools used not only in finance but in other sectors. For example, contactless payments are beneficial for both the bank and the store: in the first case, the technology reduces the load on terminals, and in the second, it attracts more customers.

Personalized offers are generated using Big Data and AI, while chatbots answer customer questions.

Some offline stores do more than adopt IT technologies to streamline processes and attract customers, they also close traditional offices. For example, that happened to the home appliance and electronics company Eldorado.

Most brick-and-mortar stores closed, and management kept mainly showrooms with pickup points, focusing primarily on developing online retail.

As in industry, digital transformation in the energy sector is based on the Internet of Things, AI, and high-speed communications.

In addition to smart sensors, meters, and artificial intelligence, the digital transformation of energy facilities uses drones, Big Data collection, and high-speed data exchange via 4G/5G.

The largest companies in this sector implementing digital transformation in

in CIS - Gazprom, Rosatom, TNS Energo.

Digital transformation is useful both for small farms and for agro-industrial enterprises with branches in several regions of CIS.

Introducing its tools helps increase yields, optimize the use of feed, additives, fertilizers, chemicals, and more, and minimize harm to the environment.

Digital transformation technologies are also used for monitoring: for example, tracking sensors and remotely controlled electric fences make it possible to do without a shepherd, while drones can find animals that have strayed from the herd.

The choice of specific tools depends on the nature of the business, the scale of the operation, and the budget. For example, farmers have increasingly started using drones to monitor seedlings: the devices photograph fields from the air and can cover dozens of hectares in just 1-2 hours. Agricultural machinery is also often equipped with GPS trackers: they monitor the moisture level of individual field sections and the chemical composition of the soil.

Livestock farms are also actively adopting the Internet of Things, including: automatic feeders; milking systems; equipment for cleaning stalls; and sensors for monitoring livestock health.

Appropriate software is used for automation, making it much easier for employees to work on the farm because they do not have to perform routine operations manually.

In this sector, digital transformation can both add new ways of learning and radically change the traditional format. For example, a language school can be transformed in two ways: by introducing the technologies needed to create an online course; or by fully shifting the school to a remote format, with regular classrooms closed and teachers and students working entirely online.

The program usually includes a transition to electronic platforms used to organize the curriculum, complete assignments, and perform other tasks.

Cloud services are more often used to store materials, and textbooks themselves are digitized.

Other digital transformation tools in education include: VR equipment (virtual reality); software for gamifying learning; and artificial intelligence that tracks a student's progress, edits assignments, and gives hints.