Bring construction progress, documents, payments, and notifications together in one portal with CRM and BI integration.
Our clients
A digital homebuyer portal brings together all customer services - construction progress, payments, documents, notifications, and support. Integration with CRM and BI creates a transparent communication channel between the developer and the buyer. Transparency, automation, and digital control of the customer journey
The portal brings together contract data, payment schedules, construction stages, photo reports, acceptance documents, and notifications.
The homebuyer sees the current status of their apartment in real time.
Track construction stages for each apartment
Integration with BIM and ERP makes it possible to show visual progress by building and floor. BI collects data on timelines, statuses, and the project's completion percentage.
Notifications about construction progress and payments
The homebuyer receives automatic notifications about phase readiness, new photos, commissioning dates, and required payments.
This reduces the workload on managers.
The portal syncs with CRM and BI: customer, payment, timeline, and inquiry data updates automatically, creating full analytics across all properties.
Most developers face overloaded customer service teams: homebuyers call to check construction status, delivery dates, and payments. We implement a digital client portal that handles these tasks automatically. Customers get up-to-date information, while the developer gains transparent analytics and reduced workload for staff. The solution includes:
Development of a portal with a full set of features for homebuyers.
Integration with CRM, accounting, BI, and construction control systems.
Configure notifications and construction progress visualization for each property. Business result: 24/7 access to information and documents for homebuyers.
Reduce inquiries to the customer service team by up to 60%.
Increase trust and transparency in customer communications. Solutions without unnecessary complexity, from idea and analysis to results
We consult We discuss goals and tasks, define priorities, and set expected outcomes for the joint work
We analyze your processes We study current processes and approaches, identify growth points, and determine which solution will deliver tangible results
We plan the solution rollout We discuss goals and tasks, define priorities, and set expected outcomes for the joint work
Launch and support We implement the solution, train your team and provide support so the solution delivers tangible value
A digital ecosystem for homebuyers makes interaction with the developer transparent and service more efficient. 60% fewer customer service requests 3x faster status updates across properties 100% transparency of construction progress information 95% customer satisfaction after implementation Customer reviews
