Apartment handover for buyers - online booking, checklists, and error-free reports

Digital property acceptance with online booking, automated checklists, inspection reports and CRM integration for construction management.

Our clients

Clients and partners

Capital Group
FSK Group
SMLT
Tochno
Dogma
Sber City
FM Logistic
Danone
Relief Center
Pandora
Real Estate Inspection: Online Booking, Checklists & Reports
Saint-Gobain
Askona
FIX PRICE
Snezhnaia Koroleva
Muztorg
TVOE
Greenway
Polaris
Campari
Yandex
Lenta
International perfume and cosmetics brand
Real Estate Inspection: Online Booking, Checklists & Reports
RAEC
EKF
L'Etoile
Inventive Retail Group

A digital apartment handover system lets a buyer book online, complete the inspection with a checklist, and generate the handover act automatically. All data syncs with the CRM and site management system for transparent defect-resolution tracking. Online booking, act automation, and construction management integration

Why digital handover increases buyer loyalty

Online booking for apartment inspection. Buyers select a convenient time via their personal account, SMS, or email.

The system automatically assigns time slots, preventing overlaps and schedule errors.

Creation of checklists and handover reports

A manager or engineer records the inspection results in the mobile app.

The system generates the report automatically, attaches photos and signatures, and syncs the data with CRM.

Integration with the site management system

All remarks and reports are transferred to the construction control system.

The contractor receives defect remediation tasks, and BI tracks completion deadlines.

Status tracking and investor notifications

After the handover, the buyer can see the status of issue resolution in the personal account.

When the task is closed, they receive a notification and a copy of the updated report.

Efficiency and growth in one solution

The apartment handover process is often chaotic: buyers arrive without appointments, issues are recorded on paper, and defect resolution is not tracked. We build a digital solution that combines booking, act creation, and control in one environment. The system lets a buyer book an inspection online, record issues in an electronic act, and see the status of their resolution in a personal account. The solution includes:

Online booking for the buyer's handover through the personal account or an SMS link.

Automatic creation of the checklist and handover report with photo documentation.

Integration with CRM and construction site management system. Business benefits:

An organized handover schedule and fewer disputes.

Reduced workload for customer service managers.

Transparency and control over defect remediation after handover. Solutions without unnecessary complexity, from idea and analysis to results

Map out your integration landscape

We will study your processes and propose a ready-to-use implementation plan

  1. We consult We discuss goals and tasks, define priorities, and set expected outcomes for the joint work

  2. We analyze your processes We study current processes and approaches, identify growth points, and determine which solution will deliver tangible results

  3. We plan the solution rollout, define scope, stages, and timelines, assign responsibilities, and agree on the criteria for success.

  4. Launch and support We implement the solution, train your team and provide support so the solution delivers tangible value

How automation reduces costs and increases customer satisfaction

Introducing a digital handover process reduces errors, speeds up document flow, and increases customer trust in the developer. 70% fewer disputes during handover 50% less time spent processing reports 100% transparency in defect resolution 2x faster data transfer between departments Customer feedback

FAQ

Frequently asked questions

How can the purchaser book an inspection online?

Through the personal account or an SMS link. The system shows available dates and automatically reserves a time slot for the client.

How are the checklist and handover report generated?

On a tablet or smartphone, the engineer records the inspection results. The system automatically generates a report with photos and both parties' signatures.

How do you connect the handover report to the property management system?

Through API integration. After the report is saved, defect data is sent to construction control or ERP, where remediation tasks are created.

Can defect resolution be tracked online?

Yes. BI dashboards show the status of work for each report, and the purchaser sees updates in the personal account.

What does the client receive after the handover?

A signed PDF report, a list of resolved and open defects, and notifications on repair progress.

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