Digital apartment handover: online booking for buyers, creation of reports and checklists, integration with CRM and construction management systems.
Our clients
A digital apartment handover system lets a buyer book online, complete the inspection with a checklist, and generate the handover act automatically. All data syncs with the CRM and site management system for transparent defect-resolution tracking. Online booking, act automation, and construction management integration
The customer chooses a convenient time through the personal account, SMS, or email.
The system automatically assigns time slots, preventing overlaps and schedule errors.
Creation of checklists and handover reports
A manager or engineer records the inspection results in the mobile app.
The system generates the report automatically, attaches photos and signatures, and syncs the data with CRM.
Integration with the site management system
All remarks and reports are transferred to the construction control system.
The contractor receives defect remediation tasks, and BI tracks completion deadlines.
Status tracking and investor notifications
After the handover, the buyer can see the status of issue resolution in the personal account.
When the task is closed, they receive a notification and a copy of the updated report.
The apartment handover process is often chaotic: buyers arrive without appointments, issues are recorded on paper, and defect resolution is not tracked. We build a digital solution that combines booking, act creation, and control in one environment. The system lets a buyer book an inspection online, record issues in an electronic act, and see the status of their resolution in a personal account. The solution includes:
Online booking for the buyer's handover through the personal account or an SMS link.
Automatic creation of the checklist and handover report with photo documentation.
Integration with CRM and construction site management system. Business benefits:
An organized handover schedule and fewer disputes.
Reduced workload for customer service managers.
Transparency and control over defect remediation after handover. Solutions without unnecessary complexity, from idea and analysis to results
We consult We discuss goals and tasks, define priorities, and set expected outcomes for the joint work
We analyze your processes We study current processes and approaches, identify growth points, and determine which solution will deliver tangible results
We plan the solution rollout We discuss goals and tasks, define priorities, and set expected outcomes for the joint work
Launch and support We implement the solution, train your team and provide support so the solution delivers tangible value
Introducing a digital handover process reduces errors, speeds up document flow, and increases customer trust in the developer. 70% fewer disputes during handover 50% less time spent processing reports 100% transparency in defect resolution 2x faster data transfer between departments Customer feedback
