Selecting and monitoring a property management company - review, tender, and SLA

Digital system for property management selection with legal expertise, vendor comparison, online tendering, and SLA analytics capabilities.

Our clients

Clients and partners

Capital Group
FSK Group
SMLT
Tochno
Dogma
Sber City
FM Logistic
Danone
Relief Center
Pandora
Property Management Selection & SLA Control
Saint-Gobain
Askona
FIX PRICE
Snezhnaia Koroleva
Muztorg
TVOE
Greenway
Polaris
Campari
Yandex
Lenta
International perfume and cosmetics brand
Property Management Selection & SLA Control
RAEC
EKF
L'Etoile
Inventive Retail Group

The system helps the developer legally assess and choose a property manager: compare third-party and in-house managers, run an online tender, verify areas of responsibility, and monitor SLA performance through BI and CRM. Legal review, tendering, and SLA monitoring in one environment

Why digital control of management companies improves service quality in new developments

  1. Criteria for selecting a property management company

  2. System evaluates legal compliance of property management companies, licenses, litigation cases, debts, property management experience, and financial stability. All data is in a single profile.

  3. Comparing external and in-house management companies BI compares SLA metrics, rates, profitability, and resident feedback.

  4. Legal department sees differences in contracts and liability terms. Digital bidding or property management company tender.

  5. Selection procedure is conducted online: property management companies submit documents through a personal account, the system evaluates them against a criteria checklist, and BI creates a participant ranking. SLA and responsibility areas assessment.

  6. The system monitors SLA parameters: response times, cleaning quality, and request fulfillment.

  7. All areas of responsibility are fixed in the contract and displayed in BI.

Efficiency and growth in one solution

  1. We are building a digital platform where property managers undergo legal review, are evaluated against transparent criteria, take part in electronic tenders, and have their obligations tracked through BI. The solution includes:

  2. Automating legal due diligence and verification of management companies under Federal Law No. 214-FZ and the Housing Code of the CIS.

  3. Comparing external and in-house management companies by KPI and SLA.

  4. Running digital tenders and competitive procurement processes. Business outcome:

  5. Selecting a management company based on objective legal and financial criteria.

  6. A transparent competitive process and SLA compliance monitoring.

  7. Reducing a developer's operational and reputational risks. Solutions without unnecessary complexity, from idea and analysis to results

Map out your integration landscape

We will study your processes and propose a ready-to-use implementation plan

We consult We discuss goals and tasks, define priorities, and set expected outcomes for the joint work

We analyze your processes We study current processes and approaches, identify growth points, and determine which solution will deliver tangible results

We plan the solution rollout, define scope, stages, and timelines, assign responsibilities, and agree on the criteria for success.

Launch and support We implement the solution, train your team and provide support so the solution delivers tangible value

How automation reduces costs and improves service quality

Automating the selection and monitoring of property management companies enables a developer to manage property operations with data, not intuition. 70% less time spent evaluating and approving management company contracts 90% transparency in tenders and selection criteria 60% fewer complaints after project launch 3x faster SLA analysis and compliance monitoring Customer reviews

FAQ

Frequently asked questions

Which criteria should be considered when choosing a property management company?

Legal compliance, licenses, service experience, pending litigation, SLA quality, pricing transparency, and financial stability.

How can commercial and in-house property management companies be compared?

The system analyzes KPIs: response speed, SLA compliance, service cost, margin, and resident feedback. BI generates a comparative ranking.

Can a competition or tender be conducted digitally?

Yes. Property management companies submit applications online, documents undergo legal review, and BI automatically calculates scores and generates the final report.

How can SLA and the property management company's areas of responsibility be evaluated?

The system records key SLA items (response time, cleaning, engineering work) and links them to areas of responsibility, displaying compliance in BI.

How can a developer automate oversight of the property management company?

Integration with CRM and HelpDesk makes it possible to track complaints, SLA, and contract performance. BI generates KPI reports and identifies problem areas.

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