Fulfillment WMS for Warehouses and Marketplaces

Warehouse operations for fulfillment providers with multi-client billing, marketplace integrations, returns, and labeling.

Our clients

Clients and partners

FM Logistic
Fulfillment WMS for Warehouses and Marketplaces
Capital Group
FSK Group
SMLT
Tochno
Dogma
Sber City
Danone
Relief Center
Pandora
Fulfillment WMS for Warehouses and Marketplaces
Saint-Gobain
Askona
FIX PRICE
Snezhnaia Koroleva
Muztorg
TVOE
Greenway
Polaris
Campari
Yandex
Lenta
International perfume and cosmetics brand
RAEC
EKF
L'Etoile
Inventive Retail Group

WMS for fulfillment: how an operator warehouse differs from an in-house warehouse

  1. A fulfillment operator stores and handles goods that do not belong to them.

  2. This is why its warehouse differs from a trading company's warehouse in every way that matters - and why a standard WMS stops being enough.

  3. Goods belong to dozens of clients at the same time, and each one sees only their own stock.

  4. Every operation - receiving, putaway, picking, packing, shipping, returns - is not just warehouse movement, but also a line item on a specific client's bill. And timelines are set not by internal policy, but by marketplace SLAs: a late shipment hurts the seller's rating, and the complaint goes to the operator.

  5. So a fulfillment warehouse project is not about “implementing a WMS,” but about uniting four layers into one: warehouse operations, the client portal, exchange with marketplaces, and operational billing.

What the fulfillment stack covers

Stock by depositor

One physical warehouse, dozens of item owners. Each one sees their own stock, lots, and expiration dates, but not anyone else's. Inventory is counted by owner, not just by bin.

Billing by operations

Receiving, daily storage, picking, packing, shipping, and return handling are billed separately. The invoice is built from actual WMS transactions, not from an Excel export at the end of the month.

Marketplace exchange

Orders, statuses, stock, and cancellations move between the WMS and Ozon, Wildberries, Yandex Market, and sellers' own stores. An exchange error shows up as a status mismatch, not as silence.

Returns as a separate process

A return from a marketplace goes through inspection, eligibility checks, restocking or write-off, with the responsible party recorded. Without this, returns pile up in the defect zone and turn into disputes with the depositor.

Labeling and Chestny Znak

Label codes pass through receiving, shipping, and returns. A status mismatch with GIS MT stops shipping, not accounting, so checks are built into warehouse operations.

Depositor portal

The seller can see stock, orders, shipment statuses, and documents on their own. This removes most of the load from the operator's managers, and “where is my inventory?” stops flooding email.

Fulfillment operator setup

Depositor -> warehouse -> marketplaces -> billing

Input

Depositor portalsupply requests, item master, stock, documents
Inbound to WarehouseReceiving, label verification, owner-based putaway

Warehouse stack

WMSbin-location storage, picking, packing, shipping, inventory by owner
ReturnsInspection, shelf life check, return to stock, or write-off

Sales channels

Marketplacesorders and statuses, stock, cancellations, shipping SLA
Sellers' storesthe client's own channels

Money and accounting

Operations billingper-operation rate, actuals-based statement, disputed items
1Cservice delivery, settlements with clients

Map out your integration landscape

How we implement it

  1. 01

    Count operations per order

    How many steps an order goes through from inbound to shipment, and how many are done manually. That is the true handling cost and the basis for measuring impact.

  2. 02

    We review the pricing model

    Which operations are billed, under what rules, and where revenue is currently lost: undercounted operations, storage above the limit, and return processing given away for free.

  3. 03

    Select a system for your profile

    The operation profile and volume determine the right fit: a 1C-based setup, a separate WMS, or extending an existing system. We do not sell our own software, so the choice is not tied to one platform.

  4. 04

    We build the data exchange and portal

    Integrations with marketplaces, depositor portal, transfer of labeling and statuses. This is where most of the integrator's work is.

  5. 05

    Launch with one depositor

    A pilot with one client using real volumes and returns. Only after that do we move the rest over.

KT.Team experience

Warehouse and marketplace cases

Read all

We have assembled individual parts of the fulfillment setup in production systems for logistics operators and sellers.

FAQ

FAQ about WMS for fulfillment

How is WMS for fulfillment different from a standard WMS?

By tracking the product owner and billing. A standard WMS answers “where is it stored and how much is there”; a fulfillment warehouse also answers “whose is it” and “how much did it cost the client.” Without a client-level breakdown, you cannot build either inventory counts or an invoice.

Do you need a separate system or is a 1C enhancement enough?

It depends on the operation profile and volume. If there is one warehouse, the item master is stable, and there are few depositors, a 1C setup with bin-location storage is enough. A growing number of item owners, unit picking, and strict marketplace SLAs will sooner or later require a specialized WMS.

How do you measure the project's impact?

By order processing cost and the share of manual operations, not by the number of modules implemented. We record these two metrics before the project starts so there is a baseline for comparison after launch.

What should be done with returns?

Handle them as a separate process with shelf life verification and a flag for who pays for the return. If returns are processed “like receiving,” goods end up in the defective zone, and a dispute with the client appears a month later without documentary support.

Who is responsible for labeling?

The operator is responsible for operations on its own warehouse: receiving codes, removing them from circulation during shipment, and processing returns. The labeling setup is covered separately on the page 1C integrations with Chestny Znak.

Where do you start if the warehouse is already running?

Start by counting the operations per order and reviewing the pricing model. This is done without stopping warehouse operations and shows exactly where money is being lost, before choosing a system.

Next step

We will analyze your fulfillment stack

We will review the operation profile, pricing model, and current marketplace integrations, show where processing margin is being lost, and propose a work plan.

  • Count operations per order and the manual share
  • We review the tariff and missed operations
  • Show exchange gaps with marketplaces
Discuss a Project

Discuss: WMS for fulfillment: warehouse, marketplaces, and billing

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