Source accuracy
Share of responses where the assistant selected the correct document and its current version.
AI
AI assistant locates current corporate rules from your knowledge base, displays the source, and routes disputed answers to responsible staff members.
Our clients
Employee writes in the corporate portal, messenger, or other agreed interface.
The system determines which documents and sections are available to this employee.
Search returns relevant fragments of current documents along with their versions.
The model explains the rule in plain language and provides a link to the source.
Low confidence, version conflicts, or missing rules create tasks for the knowledge owner.
| System / layer | Scope of responsibility |
|---|---|
| Knowledge base | Approved documents, versions, effective dates, and rule owners. |
| Search and RAG | Fragment selection, source links, and context limitation. |
| Access perimeter | Employee roles and restrictions on access to confidential documents. |
| Log and evaluation | History of questions, sources, corrections, and control sample results. |
| Knowledge owner | Review of disputed answers and publication of the current rule version. |
Before launch, we establish a control sample of questions and measure results on the same data.
Share of responses where the assistant selected the correct document and its current version.
Share of control questions where the answer contains all mandatory rule conditions.
No retrieval of documents inaccessible to the test role.
Share of responses that the knowledge owner corrected or sent for revision.
Pilot
Select one type of recurring question, agree on sources and access rights, then establish a control sample and acceptance criteria.