Company Digital Maturity Checklist

Digital projects are launched from business needs, not from available technology.

We understand which processes should be automated first and why. We have an end-to-end register of integrations and systems, not "a map in the architect's head".

New solutions are designed API-first, not as closed boxes.

We know which data we treat as business-critical and who is responsible for it. We have a unified approach to data governance, not chaos across Excel, BI, and "it is here in the database".

Our use of AI solves real problems, not because it is trendy. Our ML models are retrained and monitored, not trained once and forgotten.

We can explain which CX scenarios we optimize and how that affects the metrics. We have DevSecOps or at least CI/CD, not manual deployment through RDP.

Our technical debt is inventoried and managed, not swept under the rug. We have an approach to change management: who initiates transformations, how, and why. Our digital platforms scale with business growth instead of requiring everything to be rewritten.

For us, digital transformation is not a project but a built-in development process. We have owners of digital initiatives with real authority, not just "people responsible on paper".