The AI agent advises customers, places orders, and integrates with CRM, PIM, and logistics. Up to 35% sales growth, up to 60% lower workload, and 24/7 support.
Our clients
The AI agent automates customer communication: it answers questions, helps choose products, and supports customers after purchase. It reduces staff workload and increases sales without expanding headcount. Communication automation, personalization, and customer experience management
Personalized recommendations and upsell: AI analyzes purchase history and suggests relevant products.
It creates personalized offers, increasing average order value and customer loyalty.
24/7 support without adding staff. The AI agent responds to inquiries at any time, handles hundreds of conversations at once, and requires no additional staff even during seasonal peaks.
The system connects to CRM, PIM, and OMS, pulling product, discount, delivery, and order status data.
Customers get up-to-date answers without an operator.
Analytics and BI across sales channels. The BI dashboard shows chat conversion, inquiry trends, and key CX metrics.
Management can see how AI affects revenue, SLA, and NPS.
Retail faces thousands of customer requests every day, from delivery questions to returns. Managers cannot keep up, and customers leave. The AI agent solves this problem: it processes requests instantly, advises on the product range, tracks orders, and improves service quality. The solution includes:
We train the AI agent on your brand's assortment, promotions, and sales logic.
We integrate with CRM, PIM, CMS, POS, and logistics systems.
We configure communication scenarios in chats, social media, and on the website. Business results:
Higher customer satisfaction and faster service.
More repeat purchases and a higher average order value.
Up to 60% lower operator workload. Simple solutions from idea and analysis to results
We consult We discuss goals and tasks, define priorities, and set expected outcomes for the joint work
We analyze your processes We study current processes and approaches, identify growth points, and determine which solution will deliver tangible results
We plan the solution rollout We discuss goals and tasks, define priorities, and set expected outcomes for the joint work
Launch and support We implement the solution, train your team and provide support so the solution delivers tangible value
Retail companies that have implemented AI agents see higher revenue and customer satisfaction, as well as significantly lower support costs. 35% growth in online sales through personalization 60% lower contact center workload 25% higher average order value thanks to personalization 3x faster customer inquiry handling Customer reviews
