In the letter "Mistakes Don't Exist"
Ichak Adizes suggests viewing a mistake as an invitation to learn if a person acted in good faith and with the information available to them. For project management, this is useful, but it needs one clarification: a mistake becomes learning only when the team has a mechanism for extracting new information.
Otherwise, the phrase "mistakes do not exist"
easily turns into a soft excuse for chaos
We do not need a cult of mistakes, but a short loop:
- hypothesis
- action
- fact
- process correction
- knowledge reinforcement