Personalize shopping, automate support, and help customers place orders, track delivery, and process returns 24/7.
Our clients
An AI agent helps shoppers choose products, place orders, check delivery and return status. It integrates with CMS, CRM, and payment systems, reduces workload for operators, and increases purchase conversion. A solution that automates sales and improves the customer experience
Real-time personalization and recommendations. AI analyzes customer behavior on the site and suggests relevant products.
It creates personalized selections and offers, increasing average order value and purchase likelihood.
24/7 support across all channels. The AI agent works on the website, in chats, messengers, and social media.
It instantly answers questions, helps with payment and order tracking, and delivers seamless CX.
Integration with the eCommerce ecosystem. The AI connects to CMS platforms (Shopify, WooCommerce, 1C-Bitrix), CRM, payment, and logistics platforms.
All product, discount, and delivery information is updated in real time.
Sales and shopper behavior analytics. The BI module shows conversion by channel, repeat purchase rate, return trends, and recommendation performance.
Managers can see where customers are lost and why.
Most eCommerce companies lose orders not because of competition, but because of gaps in communication. If a customer does not get a timely response, they leave. An AI agent closes that gap: it responds instantly, helps choose a product, places the order, and provides delivery updates without human involvement. The solution includes:
We tailor the AI agent to your assortment, catalog, promotions, and brand style.
We integrate it with CRM, CMS, payment, and logistics systems.
We add a BI dashboard with analytics for the sales funnel, SLA, and NPS. Business results:
Up to 30% increase in order conversion.
Reduced operator workload and SLA down to seconds.
Increase average order value through personalized recommendations. Solutions without unnecessary complexity, from idea and analysis to results
We consult We discuss goals and tasks, define priorities, and set expected outcomes for the joint work
We analyze your processes We study current processes and approaches, identify growth points, and determine which solution will deliver tangible results
We plan the solution rollout We discuss goals and tasks, define priorities, and set expected outcomes for the joint work
Launch and support We implement the solution, train your team and provide support so the solution delivers tangible value
Online retailers that have implemented the AI agent see steady growth in revenue and customer service quality within the first weeks. 30% increase in conversion from inquiry to order 25% increase in average order value 60% reduction in operator workload 3x faster handling of customer requests Customer reviews
