Simple is not easy

Cases

Building a B2B portal for manufacturers, dealers, franchisors and wholesalers

How to build a B2B portal and supplier account for a global corporation: automated collaboration and integration with enterprise systems

Key takeaways

  • Saint Gobain: case study describes business context, KT.Team delivery approach and measurable value for enterprise teams.
  • Delivered by KT.Team. The CIS source page carries the full project story, metrics and interface screenshots.

Client

Saint-Gobain is among the top 100 largest industrial corporations in the world. The company develops innovative solutions for construction, renovation, industry, and transport.

The Problem

The client needed a B2B portal with ERP integration to automate business processes, taking into account all surcharges, discounts, penalties, and order pricing specifics. This was the project's core complexity, and other contractors would not take it on.

Solution

  • Building a B2B portal on Magento 2
  • SAP ERP integration
  • Development of a mobile app for iOS and Android</aside>

B2B portal development

The B2B portal was developed on Magento 2.

This made it possible to assign a default responsible user for each client, a manager for each organization, and a legal entity for customers.

SAP ERP implementation

Given the complexity of the client's document workflow and pricing, we integrated SAP ERP, which makes it possible to account for all rules, surcharges, discounts, penalties, and unique pricing specifics.

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Mobile app design and development

Our task was to preserve 100% of the desktop version's functionality while making the interface usable and easy to understand. Users should be able to complete any key action in 2-4 clicks.

And we did it!

Order statuses

Like the website, the mobile order page makes it possible to see the full business process and order flow diagram. This diagram is unique for each rule set and reflects the actual order processing steps.

Some statuses require customer confirmation, and in such cases the customer automatically receives email notifications.

All order information on one screen

Results

In 1 month, we launched an MVP with SAP integration based on the initial design version.

In 2 months, we launched the project with the full described functionality and enabled the first customer onboarding.

In 6 months, we refined all business processes in the portal, taking into account the complexity of the cases.

Testimonial

"You are professionals. At our first meeting, I shared the project idea, and you helped refine and transform it into something special."

Vladimir Belyaev, Head of Sales Development, Saint-Gobain

Contacts

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