Claim handling is 2-3 times faster for customer complaints, buyer claims, and interdepartmental communication.

All communications meet the standards.

Deep checks of every call, email, and document in seconds.

Service and product claims do not get lost

You know exactly which suppliers, batches, and products are problematic and can adjust the work accordingly.

As a result, customer satisfaction increases, all with the same or a smaller team.

Just add an AI assistant to your processes!

AI Assistant for Quality Control: Department Automation — IT consulting for medium and large businesses

What can the AI assistant for the quality control team do?

It learns from your documentation and processes so it can give fast, accurate feedback to all employees.

Checks compliance with standards in communications

The AI assistant checks calls and emails for compliance with procedures and scripts. Within minutes, it gives the employee detailed feedback.

Performance and feedback quality do not depend on the primary language of communication.

Records deviations and gathers context

The control agent spots a mismatch between an agreement, procedure, task, or system status, records the deviation, and asks the employee why it happened.

Provides an explanation to the manager

AI compares the employee's response with the history of client discussions, emails, calls, and tasks, then suggests the manager a likely reason for the deviation and the next step.

Detects dissatisfaction in calls and emails.

The AI assistant analyzes all communication for key phrases and dissatisfaction markers. It highlights which departments and which employees have issues.

Suggests rules and standards from any procedure

Employees make mistakes because they do not remember existing process standards or are unaware of changes to procedures. The AI assistant answers any request and provides complete, up-to-date information.

After customer inquiries, it records the issue in the company's systems.

Is the client unhappy with product quality? The AI assistant records which product, brand, and batch had issues and passes the information to quality teams, both yours and the manufacturer's.

Checks the correct preparation of any documents

Do you have standards for preparing a contract, addendum, leave request, service completion report, and so on, and a whole department checks whether the format is correct? AI will handle this task faster and without errors. Standards compliance Deviation tracking Manager explanation Dissatisfaction detection Help finding standards The claim is not lost Document formatting check Discuss implementation

Standards compliance Detect dissatisfaction Help finding standards The claim is not lost Document formatting check

What an AI assistant for working with procedures and corporate rules consists of

Your knowledge base in any convenient system or in the corporate file repository

Integrations between the components of the AI assistant.

Automation module

Rules for searching information in the knowledge base, presets, prompts, and rules for selecting the right procedures.

Chatbot. Integrates into the messenger of your choice or the corporate portal.

Assess where AI can deliver impact in your process

clients@kt.team Telegram @kt_team_it

We know how to bridge the gap between your processes and the technologies available on the market

Seamless integration into your processes means you keep using familiar interfaces while getting more: in chatbots, spreadsheets, CRM, and more.
We ensure data security by deploying language models on your isolated servers and adding data anonymization and a security guard.
We implement any language and framework on your stack, so your IT team can support it easily.
We will fine-tune the tools to your unique requirements
Any call evaluation criteria, any integrations with databases and document repositories, and integrations with any chatbots and enterprise systems.

If the result differs from what we promised in the demo, you do not have to pay!

AI does not always deliver perfect results. That is why we let you test the implemented AI tool free for 1 month. If the result differs from what we promised in the demo, you do not have to pay! Deploy AI assistant

Call Analytics

Deployment of an AI assistant that takes meeting minutes, analyzes compliance with regulations, records agreements and checks against historical information. Ask any question about a specific call or category and get detailed answers.

Compliance with Regulations and Rules

With this AI assistant, all your company's current regulations, rules and instructions are easy to find and follow.

Tender assistant

The tender AI assistant gathers all suitable tenders for you, assesses how promising participation is, and helps break down and estimate the customer's specifications. Grow your tender participation funnel by 3-10x and your tender-to-order conversion by 10% or more.

Quality Control Department Assistant

Do not keep procedures in people's heads and defect information on scraps of paper. The quality control department's AI assistant organizes documentation and gives employees and partners feedback on the quality of products, services, and even communication!

Tender Assistant for the Procurement Department

An intelligent assistant for companies that participate in government and corporate tenders as buyers of goods and services. The system automates the entire tender procurement cycle: from finding suitable procedures to submitting bids.

Tender management assistant for procurement teams. An intelligent assistant for companies that take part in public and corporate tenders as buyers of goods and services. The system automates the entire tender procurement cycle, from finding suitable procedures to submitting applications.

We use cookies to provide the best site experience OK

AI that will strengthen your quality control team

What can the AI assistant for the quality control team do?