AI
AI assistant for quality control teams: documentation organization, automated feedback, and higher quality standards
Claim handling is 2-3 times faster for customer complaints, buyer claims, and interdepartmental communication.
All communications meet the standards.
Deep checks of every call, email, and document in seconds.
Service and product claims do not get lost
You know exactly which suppliers, batches, and products are problematic and can adjust your work accordingly.
As a result, customer satisfaction is higher. And all this with the same or a smaller team.
Just add an AI assistant to your processes!
It learns from your documentation and processes so it can give fast, accurate feedback to all employees.
The AI assistant checks calls and emails for compliance with procedures and scripts. Within minutes, it gives the employee detailed feedback.
Performance and feedback quality do not depend on the primary language of communication.
Records deviations and gathers context
The control agent spots a mismatch between an agreement, procedure, task, or system status, records the deviation, and asks the employee why it happened.
Suggests an explanation to the manager. The AI compares the employee's answer with the history of customer discussions, emails, calls, and tasks, then suggests the likely cause of the deviation and the next step.
The AI assistant analyzes all communication for key phrases and dissatisfaction markers. It highlights which departments and which employees have issues.
Employees make mistakes because they do not remember existing process standards or are unaware of changes to procedures. The AI assistant answers any request and provides complete, up-to-date information.
Is the client unhappy with product quality? The AI assistant records which product, brand, and batch had issues and passes the information to quality teams, both yours and the manufacturer's.
Do you have standards for preparing a contract, addendum, leave request, service completion report, and so on, and a whole department checks whether the format is correct? AI will handle this task faster and without errors. Standards compliance Deviation tracking Manager explanation Dissatisfaction detection Help finding standards The claim is not lost Document formatting check Discuss implementation
Need an implementation? Contact us and we will estimate the timeline and cost of deploying an AI assistant Fill out the form
Your knowledge base can live in any convenient system or in a corporate file repository.
Integrations between the components of the AI assistant. 3.
Rules for searching the knowledge base, presets, prompts, rules for selecting the right procedures. 4. Chatbot.
Integrates into the messenger or corporate portal of your choice.
We'll reply within 30 minutes and send relevant cases, diagrams, or analyses tailored to your context.
Seamless integration into your processes means you keep using familiar interfaces while getting more: in chatbots, spreadsheets, CRM, and more.
We ensure data security by deploying language models on your isolated servers and adding data anonymization and a security guard.
We implement any language and framework on your stack, so your IT team can support it easily.
We will fine-tune the tools to your unique requirements
Any call evaluation criteria, any integrations with databases and document repositories, and integrations with any chatbots and enterprise systems.
AI does not always deliver perfect results. That is why we let you test the implemented AI tool free for 1 month. If the result differs from what we promised in the demo, you do not have to pay! Deploy AI assistant
Deployment of an AI assistant that takes meeting minutes, analyzes compliance with regulations, records agreements and checks against historical information. Ask any question about a specific call or category and get detailed answers.
With this AI assistant, all your company's current regulations, rules and instructions are easy to find and follow.
The tender AI assistant gathers all suitable tenders for you, assesses how promising participation is, and helps break down and estimate the customer's specifications. Grow your tender participation funnel by 3-10x and your tender-to-order conversion by 10% or more.
Quality and deviation control agent The agent records deviations from procedures and agreements, asks the employee for the reason, checks it against the customer communication history, and suggests an explanation for management: what happened, why it likely happened, and which next step reduces the risk of recurrence.
An intelligent assistant for companies that participate in government and corporate tenders as buyers of goods and services. The system automates the entire tender procurement cycle: from finding suitable procedures to submitting bids.
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